Write Way Designs - Technical Writing

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Susana Rosende

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Technical Writing

Write Way Designs Technical Writers at Work

Would you like to minimize the technical support calls to your company? Or to improve your software during its design phase? Do your employees need to better follow corporate policies? Write Way Designs can provide quality documentation to help your company face these challenges.

Susana Maria Rosende and Brian Christopher Lutz of Write Way Designs have extensive experience in TechCom Management and technical writing and editing, in the IT, hardware and software engineering, biomedical manufacturing, real estate, retail, parks and entertainment, hospitality, insurance, Department of Defense (DoD) and Aerospace industries. At Write Way Designs, Susana and Brian have provide the following types of documentation to individual clients, startup companies, mid-size firms, and large international corporations:

Write Way Designs Technical Writers, Susana Rosende and Brian Lutz, at Work

Interactive Electronic Technical/Training Manuals (IETMs) and Simulation and Training guides using MIL-STD, XML, Evolution, Arbortext Editor, and S1000D
Online and Web-based help and content using HTML, XML, CSS, Evolution, Arbortexxt Editor, Photoshop, Illustrator, and RoboHELP
Resume writing, using Word and HTML
Operation and Training manuals, using Adobe strucured and unstructured FrameMaker, Word, Photoshop, Illustrator, SnagIt, and Adobe Acrobat Professional(O&M)
Corporate blogs, using SharePoint, HTML, CSS, and Dreamweaver
Proposals
eCommerce product descriptions
eLearning curriculum, using HTML, XML, CSS, Arbortext Editor, Evolution, and Dreamweaver
Policies and Procedures, Using Word, SharePoint, FrameMaker, and Acrobat
Corporate blogs, using SharePoint
White Papers, using Word, FrameMaker, Acrobat, Dreamweaver, HTML, XML, CSS
Software and hardware end-user manuals, using FrameMaker, Acrobat, SnagIt, Photsohop, Word
Training presentations and materials, using PowerPoint, Photoshop, Visio, Excel, Illustrator
User Interface Design/Product Usability, using RoboHELP, Word, PowerPoint, Captivate, FrameMaker, Photoshop
Business cases using Word, FrameMaker, Acrobat, Visio, Excel, Captivate
Process flows, using Visio, Acrobat, Captivate
Reports and presentations, using PowerPoint, Word, Excel, Visio, Captivate, Photoshop, Illustrator
English/Spanish translation of end-user manuals and software screens, using Word, FrameMaker, Acrobat, RoboHELP
Installation and quick reference guides, using Word, FrameMaker, Acrobat, Photoshop, SnagIt
Product release documentation, using Word, FrameMaker, Acrobat, SharePoint, RoboHELP, HTML, CSS, Dreamweaver, Photoshop, SnagIt
Style guides, and more, using Word, FrameMaker, Acrobat, Photoshop, Illustrator and more!

Technical Experience

Proficient in Adobe Creative Suite, Microsoft Office Professional, open source software, and myriad desktop publishing, graphics, and website publishing software, including FrameMaker, Acrobat Professional, Photoshop, Dreamweaver, Evolution, RoboHELP, Word, SharePoint, Excel, PowerPoint, Visio, Writer, Gimp, Arbortext Editor, ClearQuest, XLP, Arbortext Editor, FileZilla, Vim, XML, Notepad ++, Firebug

ADDIE, CMMI, ISO-9001, S1000D, SCORM, Information Mapping, MIL-STD MIL-STD-40051-1, MIL-STD-40051-2, MIL-STD-2361B, MIL-STD 38784, and MIL-HDBK-1222C, APA, FDA, IEEE Standards

Comfortable in Web, Windows, Mac, Linux, AS/400, Mainframe, UNIX, OS/2 environments

Bilingual English/Spanish with experience in technical translation, interpretation, and training

Word Resume, Writing Samples, and References

Thursday 13th November 2025 08:47:06 PM
www.writewaydesigns.com | susana@writewaydesigns.com | 1-407-670-9554

Susana Rosende, President of Write Way Designs, Executive Director of Communications, Senior Staff Technical Writer, Technical Editor, Marketing Copywriter, Content Strategist, Creative Author, Translator (English/Spanish), Illustrator, Photographer, Painter, Cartoonist, Designer.
susana@writewaydesigns.com and Susana.Rosende@gmail.com | 1-407-670-9554